Our goal is to continue to serve our clients with the level of service you expect. Although office hours may vary from time to time due to the pandemic, we are dedicated to keeping our clients, our team, and our communities safe. Here are some of the steps we’re taking!
As always, communication is critical. We are all in this together and as we navigate these uncharted waters, there are a number of issues that may arise regarding your insurance needs. Our team is working with all of our partner companies on solutions to be sure we do everything in our power to assist. Individual client situations and company guidelines are unique so solutions can be worked on a case by case basis.
Managing the COVID-19 Claim Process
File the Claim: However, we still urge insureds to file potential claims for the business interruption, Workers Compensation claims, etc.
Setting Expectations: Due to reasons documented such as Virus Exclusions, No Physical Property Loss, and Governmental Action – we are not seeing most claims to be covered at this time.
Allow the insurance company to determine coverage: We are doing everything we can to help our clients find coverage where applicable. However, we cannot make the decision of whether coverage applies.
Retain all correspondence, receipts and expenses incurred: Keep all records pertaining to the claim including the expected denial letter.
What can be done with my current insurance policies?
Reduce Sales and Payroll Temporarily: Estimated annual sales and payroll are two of the main rating factors in calculating insurance costs for General Liability and Workers Compensation. Until we know more about the current situation, reducing your estimated payroll figures can help reduce your premium and assist with cash flow.
Hired/Non-Owned Auto: Some businesses have been able to shift gears and are offering curbside pickup or delivery options. It is wise to ensure you have the proper coverage on your policy to avoid a costly accident in these challenging times.
The first endorsement provides limited coverage in the event that a business suspends operations due to a closure or quarantine ordered by a civil authority. This endorsement also provides coverage with respect to dependent property that is named in the policy and for vehicles and mobile equipment, where applicable.
The second endorsement also provides coverage when a business is forced to suspend operations due to the closure (or restricted use) of public bus, rail, or ferry lines by civil authorities.
Insurers who choose to offer the endorsements in the admitted market will need to make appropriate regulatory filings on their own. (Verisk)
Have more questions?
This is a fluid situation and we're all in this together. We are committed to maintaining the highest level of service without interruption. If you have any questions or special requests, please do not hesitate to contact us by clicking the image below.
Life & Health Insurance Tips
It is important to remember that this is a health crisis so:
DO NOTlet your health insurance lapse. Please make sure your health insurance premiums are paid and in good standing.